Shipment Handling Times
All orders are processed within 1-2 days Monday-Sunday.

Transit/Shipping Time
The estimated time of transit/shipping is 3-5 days for orders within the US. Currently, we do not offer shipping outside the US. We offer FREE shipping on all orders!

Delivery TimeThe estimated delivery time is 4-7 days for orders within the US.

Carrier tracking will provide up-to-date information about your package. If it gets stuck or is never delivered to you, please contact our support team for assistance.If this occurs - please email us help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours during our regular business hours (Mon-Fri 9 am-5 pm EST). You can also call us at (888) 893 99 81

But please note that once the order has been shipped out, it can't be canceled anymore.

We currently ship all of our products from our warehouses in the US.

All orders are processed within 1-2 days, Monday-Sunday.

Yes! Your post-purchase email includes your order tracking number (typically sent within 2-4 days after ordering, unless there is high demand) and a link to our tracking tool. Simply copy the tracking number provided within the email and paste it into the tracking tab. Once entered, your tracking information will be available to you.For additional assistance with your order, you can contact us at help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours during regular business hours (Mon-Fri 9 am-5 pm EST). You can also call us at (888) 893 99 81.

If you are not happy with your purchase and wish to return an item, please contact us via email or phone call within 30 days of receiving your order to be eligible for a full refund. 

IMPORTANT: Any product you return must be in the same condition you received it and in the original packaging.

Our returns address is:
VIBRANT BYTES, INC
7345 W SAND LAKE RD, STE 210 OFFICE 8044, ORLANDO, FL 32819, US

Please note that the customer is responsible for return shipping costs unless the item is defective or not as described. Sale or discounted items are considered final sales and cannot be returned for store credit or refunded to the original form of payment. All returns must be in original condition with packaging intact.
For Order Return inquiries, please email help@valuedealsclub.com. 

Our customer support team strives to respond to all inquiries within 12 hours during regular business hours (Mon-Fri 9 am-5 pm EST). You can also call us at (888) 893 99 81.

Once your return has arrived at our warehouse, you can expect a refund within 7 working days. We will initiate a refund to the payment method used for your purchase. For Order Refund inquiries, please email help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours during our business hours (Mon-Fri 9 am-5 pm EST). You may also call us at (888) 893 99 81

Once your return has arrived at our warehouse, you can expect a refund within 7 working days. We will initiate a refund to the payment method used to make your purchase. For Order Refund inquiries, please email help@valuedealsclub.com.

Due to varying product availability, we are unable to guarantee exchanges except in very limited circumstances. A refund would be a suggested option in this case.

If you receive a broken, damaged, defective, or incorrect item, please report it to us within 30 days of delivery with a photo of the item, and we will issue you a replacement or a complete refund. If you want to return the item to us, we will cover the shipping costs.

If your tracking information indicates that your order was delivered but you did not receive it, we recommend contacting your local carrier to confirm the delivery.For Order Return inquiries, please email help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours during regular business hours (Mon-Fri 9 am-5 pm EST). You can also call us at (888) 893 99 81

We accept VISA and MasterCard. We do not accept cash on delivery.

We currently do not offer cash on delivery for online purchases.

If you receive a broken, damaged, defective, or incorrect item, please report it to us within 30 days of delivery with a photo of the item, and we will issue you a replacement or a complete refund. If you want to return the item to us, we will pay for the shipping costs.For Order Return inquiries, please email help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours during regular business hours (Mon-Fri 9 am-5 pm EST). You can also call us at (888) 893 99 81

Our products are largely made in the USA, with some products manufactured in Asia.

Our product information team is only available via email. Please email them at help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours during regular business hours (Mon-Fri 9 am-5 pm EST)

Once your return has arrived in our warehouse you can get a refund of the payment within 7 working days. We will initiate a refund to the payment method used to make your purchase. For Order Refund inquiries, please email us at help@valuedealsclub.com

Yes, your second order can be canceled if a member of our staff is notified within 24 hours after purchase. Please reach out to help@valuedealsclub.com with the subject line "duplicate order - cancel order." You may also call us at (888) 893 99 81. We are available Monday-Friday from 9 am to 5 pm EST.Please note that once the order has been shipped out, it can't be canceled anymore.

If your order status shows as delivered but you haven't received it yet, here are some steps you can take:

1. Check with other recipients
   Your order could have been received by other members of your household, guards, receptionists, or lobby personnel on your behalf. You may also check your mailbox and with neighbors.
2. Check your local pickup points
   Your order could be at your local pickup point. A simple Google search of your area will show you available pickup locations.
3. Contact the courier service
   You can directly contact the logistics partner. If you received a call or SMS from the Third-Party Logistics (3PL) Rider, consider reaching out to them to ask about your package.
4. Check your delivery address
   Ensure that your delivery address is correct. You can view your delivery address on the order details page and in your order confirmation email.

Raise a refund requestYou may raise a refund request for non-receipt of the order if it has been over 14 days since your purchase. Please reach out to help@valuedealsclub.com. We will respond to your query within business hours (Mon-Fri 9 am-5 pm EST). You may also call us at (888) 893 99 81

When your order is ready to ship, we assign the UPS tracking number. Until UPS scans that number and loads your package into the truck, it will show up as invalid.

If you attempt to track your order, try it after 8 pm ET or the following business day for the best results.

You can track a UPS package here

We apologize in advance for any delays and appreciate your patience and understanding.

Calls are typically answered within 5 minutes in our waiting area. Please wait at least 5 minutes before hanging up. Our team also strives to call back all missed calls on the same day.

You can also email us at help@valuedealsclub.com if you cannot reach someone by phone.

Please don’t hesitate to contact us at: 

Business Information:
Customer Support Hours: 9:00 am to 5:00 pm EST
Address:
VIBRANT BYTES, INC
7345 W SAND LAKE RD, STE 210 OFFICE 8044,
ORLANDO, FL 32819, US
Email: help@valuedealsclub.com
Phone: (888) 893 99 81

We are available to take your calls 24/7 and will respond to emails within 12 hours during working/business days.