Shipping policy

  • What are your shipment handling times?

    All orders are processed within 1-2 days, Monday through Sunday (order cutoff time - 6PM Mon-Sun)

    What is the estimated transit/shipping time?

    The estimated time of transit/shipping is 3-5 days for orders within the US. We deliver Monday through Sunday. Currently, we do not offer shipping outside the US. We provide FREE shipping on all orders!

    What is the estimated delivery time?

    The estimated delivery time is 4-7 days for orders within the US.

    Do I get a tracking number with my order?

    Yes! After your purchase, you will receive an email containing your order tracking number and a link to our tracking tool. Simply copy the tracking number from the email and paste it into the tracking tab here. You can also use the following link to access our tracking tool here. For additional assistance, feel free to contact us at help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours on business days. You can also call us at (888) 893 99 81 any time, as we’re available to take your calls 24/7.

    How are items packaged?

    All items are carefully packaged to avoid any form of damage during transit.

    What method will be used to ship my item?

    All orders are shipped via standard ground shipping. We ship your order at the earliest possible time to ensure fast delivery. For additional assistance, contact us at help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours on business days.

    Who will deliver my order?

    FedEx is our primary local carrier. However, UPS, USPS, or any other available courier may be used as an alternative depending on the delivery location.

    I've changed my mind. How can I cancel my order?

    You can cancel your order within 24 hours from placing it, provided that the order has not been shipped. To cancel, email us at help@valuedealsclub.com within the specified time period. Our customer support team strives to respond to all inquiries within 12 hours on business days or 24/7 phone support is available for your convenience.

    My order arrived damaged or is missing. What should I do?

    If you receive a damaged, defective, or incorrect item, please report it to us within 30 days of delivery with a photo of the item, and we will issue a replacement or a complete refund. If you want to send it back to us, we will cover the shipping costs. If your order appears to be missing but the tracking information indicates that it was delivered, we recommend contacting your local carrier to confirm the delivery status. For order return inquiries, please email help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours on business days. You can also call us at (888) 893 99 81 any time, as we’re available to take your calls 24/7.

    I ordered several items. Why did they arrive in multiple shipments?

    We strive to ship your order in one single shipment. However, there are occasions when we may need to split your order into multiple shipments due to product availability, products shipping directly from a vendor, or a large order requiring multiple shipments. If we divide your order into multiple shipments, you will not incur additional charges.

    I received the wrong item. What should I do?

    If you received the wrong item, we apologize for the inconvenience. Please notify us as soon as possible so we can send you the correct product, along with a pre-paid shipping label to return the wrong item at no additional cost to you. IMPORTANT: Any product you return must be in the same condition you received it and in the original packaging. For additional assistance, contact us at help@valuedealsclub.com. Our customer support team strives to respond to all inquiries within 12 hours on business days.

    When will my credit card be charged?

    Your credit card will be charged as soon as your order is submitted.

    What are your payment options?

    Currently, we accept payments through Visa and Mastercard only.

     

     

    Contact Us

    For any inquiries, you can reach us at:

    Email: help@valuedealsclub.com
    Phone: (888) 893 99 81
    Company Name: VIBRANT BYTES INC
    Address:
    7345 W SAND LAKE RD
    STE 210 OFF8044
    Orlando, Florida, 32819

    Our support team is available Monday through Friday, 9:00 am to 5:00 pm EST. You can also reach out to our team by clicking on the live chat bubble on the right-hand side of your screen or through our Contact Us page here.